“My take on generational issues is very different from what other people talk about,” Kriegel said. “Right now, there’s this obsession with millennials: What do millenials want? What do they buy? How do they act? How do you manage them? How do you hire them? How do you track them?”
Kriegel scoffs at the notion that you can take 80 million millennials and formulate characteristics that define the majority of them.