You Have a Leadership Problem
Accountability gets tossed around in every leadership meeting, but most companies still get it wrong. It often shows up as performance reviews, stack rankings, or awkward check-ins—more about evaluation than empowerment. The result is disengaged employees, ineffective managers, and stalled progress.
Ron Carucci’s article in Harvard Business Review highlights the disconnect. Most managers admit they don’t know how to hold others accountable, and most employees say the way their performance is managed does not motivate them. This is not a performance problem. It is a leadership problem.
At Culture Partners, we have found that accountability only works when it is built on dignity, fairness, and growth. Leaders who ask about the story behind the work, recognize individual contributions, and own their role in enabling success create cultures where people take ownership naturally.
Accountability should not be managed. It should be lived. And when people feel seen, trusted, and supported, they do not need to be held accountable. They already are.
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