The SHRM Lawsuit Reminds Us: Psychological Safety Does Not Protect You From “No”

by | Jul 31, 2026

The SHRM Lawsuit Reminds Us: Psychological Safety Does Not Protect You From “No”

Psychological safety does not protect you from “No.”

I’ve been fascinated with this SHRM lawsuit about service dogs at work. Here’s the headline: The world’s largest HR association said no to a service dog in the workplace. What planet are we living on?

It is a good headline. It is also not the real story. So let’s dig in.

This week’s This Week in Culture explores why organizations can care deeply, engage thoughtfully, and still say no.

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