by Dr. Jessica Kriegel | Oct 1, 2025
False Haste: When Waiting Becomes Wisdom This week I wrote about a lesson that connects my Master of Divinity studies with corporate culture: the discipline of waiting. In Maria Liu Wong’s book On Becoming Wise Together, she frames waiting as a communal wisdom...
by Dr. Jessica Kriegel | Sep 29, 2025
This week, Jessica sat down with Max Schwendner and Mike Clifton, co-CEOs of Alorica, a global customer-experience company with 100,000+ employees. In this conversation, they unpack their shared “why”—helping people get better every day—and how a single “one CEO box”...
by Dr. Jessica Kriegel | Sep 24, 2025
Once Again, Story Trumps Data. More than 800,000 people have been laid off this year with little public outcry. Yet when Jimmy Kimmel was suspended, outrage spilled into boycotts and canceled subscriptions. Why? Because people connect to stories, not numbers. Data can...
by Dr. Jessica Kriegel | Sep 17, 2025
AI Isn’t the Villain. Fear Is. Micha Kaufman’s announcement at Fiverr is being torn apart online, but let’s be clear about what’s really happening. This isn’t cruelty. It’s clarity. He laid off 250 people and declared Fiverr will operate in “startup mode,” AI-first....
