When Rewarding Your Employees Backfires

Welcome to the corporate twilight zone, where hitting $10 billion in sales is celebrated with… stale cookies. Yes, you read that right. Sephora, in its infinite wisdom, decided that the best way to commemorate an epic sales milestone was by dispatching cookies...

Are We Killing Performance to Protect the Fragile?

A male friend of mine was deep in conversation with a female colleague about a project that was going well but needed to take a different approach for the second portion of it. In a moment of candor, he says, “For this next phase we are going to need to be...