“At Their Most Vulnerable”
"At Their Most Vulnerable" This week I’m speaking to hundreds of healthcare leaders about one of their toughest challenges: the rise of workplace violence. One leader said something that stayed with me — that the people attacking their workers are often “at their most vulnerable.” That phrase reframed everything. The harm isn’t just cruelty — it’s pain turned outward. I’ve seen it firsthand at the homeless hospice where I volunteer. When an angry new resident lashed out, the leader didn’t react with punishment; she sat beside him, set boundaries, and showed compassion. He stayed. Weeks later, he was calm, kind, and grateful. Leadership is holding that same tension — protecting your people...
PAST ISSUES
Are We Killing Performance to Protect the Fragile?
A male friend of mine was deep in conversation with a female colleague about a project that was going well but needed to take a different approach...
AI Will Change How We Work, but It Won’t Change Why We Work
Let's explore a subject that's igniting discussions everywhere, from boardrooms to casual coffee breaks and virtual Zoom sessions: the...
Inspiring Wholeness: The Cultural Revolution at First United Bank
In a bold reinterpretation of corporate metrics, First United Bank has introduced 'Key Purpose Indicators', a play on the traditional Key...
The Echo Chamber of Social Media and Perception vs. Reality
A consultant has gone viral on TikTok promoting a networking trick she calls 'corporate flirting' to get ahead at work The concept of "corporate...
The Double-Edged Sword of the Open Door Policy
The open door policy poses a complex challenge in the world of corporate leadership, especially for CEOs. Although the intention is to foster an...
It’s Time to Retire These Common Workplace Terms – Lessons In Change Management
The gap between various employee categories has shown to be an ongoing issue in workplaces across the board. The distinctions between hourly and...
A Shocking Change to the Workforce: Insights from New Pew Research Report
The changing makeup of the American workforce is highlighted in yesterday’s Pew Research Center report, which focuses in particular on older workers...
AI Will Be Dead Within 2 Years
You read that right. “AI” is inching closer and closer to kicking the bucket. I don’t mean artificial intelligence is going away. I mean the term...
What It’s Like to Work at a Company That Doesn’t Use Email
When new employees are onboarded at Toptal, a hypergrowth company with a staggering 40% annual growth rate and a workforce of 1200 employees,...
One Simple Tool for Cascading Your Purpose
I want to dive into an inspiring initiative that caught my attention in the ever-evolving world of company culture. It concerns a Chief Human...
A Culture for All Generations
Disrupting the way we think about generations to attract, engage, and retain all employees
There’s a real benefit in dismantling the perceptions behind Gen Z or X, or whatever the next trendy label is! Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective on how multi-generational organizations can strip away stereotypes and and biases that hinder performance and prevent progress toward a common purpose.
