The Experience Audit
The Experience Audit This week's edition of This Week in Culture introduces the Experience Audit, a simple way to examine the moments that shape culture every day. Employees don't decide leadership is trustworthy because of a mission statement. They decide based on their interpretation of hundreds of interactions, observations, conversations, and systems. If you want different beliefs, and ultimately different results, start by looking at the experiences you're creating. Want to read the full article? Click Here!
Subscribe to This Week in Culture on LinkedIn
Get weekly Insights From Dr. Jessica!
Substack
Students of Transformation
Exploring how and why people change–in leadership, spiritually, loss, recovery, identity, and everyday life
Past Issues
AI as a Cost Cutter vs. a Growth Engine
AI as a Cost Cutter vs. a Growth Engine AI is exposing a leadership problem. Too many companies are only talking about AI as a way to cut costs. But...
When ‘They’ Take Over
When ‘They’ Take Over “They.” “They didn’t give us clarity.” “They don’t understand the business.” “They made the wrong call.” It’s one word, but it...
The Problem of Safety Is Never Solved
The Problem of Safety Is Never Solved I keynoted a safety conference this week with a manufacturing company that leads its industry, with more than...
Looks Like I Was Right to Be a Theater Major
Looks Like I Was Right to Be a Theater Major For the last two decades, we optimized for specialization. Go deep, build technical expertise, and...
Three Words That Cost 1 Billion Dollars
Three Words That Cost 1 Billion Dollars You’re on mute! The three most annoying and expensive words of our time? Perhaps. But I believe they are a...
The Most Comfortable Lie About AI
The Most Comfortable Lie About AI The most comfortable lie about AI is that it can never replace human empathy. It’s such a safe, nothing statement...
Why Are You Disturbable?
Why Are You Disturbable? Over the weekend I called my mentor to vent about someone who was frustrating me. I expected advice about the situation....
The AI Anxiety Gap
The AI Anxiety Gap This week’s This Week in Culture is about something I’m calling the AI Anxiety Gap. A research note from Citrini Research moved...
AI Is Everywhere. Adoption Is Not.
AI Is Everywhere. Adoption Is Not. AI is everywhere right now. The conversation is loud, the investment is real, and the visibility is undeniable....
Are You a Working Person or a Person Working?
Are You a Working Person or a Person Working? “What do you do?” It’s the most common icebreaker in American culture, and it says more about us than...
