Change Management Is Dead. Long Live Change Leadership.
Let’s talk about change initiatives. You’re likely in the middle of one right now—a technology rollout, a reorg, a “new way of working.” We label it, build a timeline, hold a few town halls, maybe even bring in a consultant with a colorful 5-step model. We grit our teeth and grind through it. That’s change management. But the more I speak with CEOs the clearer it becomes: change management is dying. It’s built for handling one shift at a time. In today’s world, change doesn’t arrive in neat, manageable doses. It’s constant. And we can’t keep starting from scratch every time something new hits. What we need is change leadership. Change leadership is not about task execution—it’s about...
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My New Year’s resolution is to raise the stakes
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The “Outsider” Strategy: Amazon’s Delivery Dilemma and the Shifting Tides of Public Perception
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Et tu, Patagonia?
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My Predictions for the 2025 Workplace Trends
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AI-Powered Empathy: It’s like Auto-Tune for Management
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A Culture for All Generations
Disrupting the way we think about generations to attract, engage, and retain all employees
There’s a real benefit in dismantling the perceptions behind Gen Z or X, or whatever the next trendy label is! Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective on how multi-generational organizations can strip away stereotypes and and biases that hinder performance and prevent progress toward a common purpose.
