The “Outsider” Strategy: Amazon’s Delivery Dilemma and the Shifting Tides of Public Perception
Raise your hand if you’ve worked for a company that insisted on referring to employees as “partners” or “team members.” I’m looking at you, Starbucks. When I’m doing keynotes, about 15% of the time, I’m instructed not to say “employees.” This is a management choice to use inclusive language so people on the team feel more valued and integral to the organization’s success. This linguistic shift is part of a broader strategy to create a more unified, engaged, and motivated workforce, where everyone feels they have a stake in the company’s journey and outcomes. Contrast that with Amazon’s recent statement about the Teamsters strike across seven distribution centers: “What you see here are...
PAST ISSUES
Today Might Be The First Day of The End Of The World
As the mother of a seven-year-old, I will remember today. Today is the day that the most powerful woman in AI, Mira Murati, left her post as CTO of...
Are We Getting a Raise Next Year? What to Expect for Salary Increases in 2025
As we near the end of the calendar year, the question on everyone's mind is: will we see salary increases in 2025? With economic uncertainty...
Resilient Economy ‘Feels Very Untrue’ to Many Americans: An Interview with Joshua Rhett Miller
I recently had the opportunity to interview Joshua Rhett Miller, Chief Investigative Reporter at Newsweek, about his cover story, "Resilient Economy...
The “Strongest” Cultures May Actually Be The Weakest
REI, the beloved co-op known for its eco-friendly ethos and outdoor enthusiast culture, is facing a pivotal moment. The company has lost money for...
The Great Pay Reset: Wages Are Being Cut in Half
Bosses Are Finding Ways to Pay Workers Less There's a major shift happening in the job market, and it’s turning everything we thought we knew about...
Peter Stavros is Saving Capitalism, and We All Need to Pay Attention
For years, I have been crusading to rid corporate America of the false narrative that the concepts of people and profit are at odds. Too many...
No, I Will Not “Give You A Call”
I have a new workplace pet peeve. It’s when people send me a note asking me to give them a call. Call me petty, but hear me out. That is a way of...
CEO Patience: How to Get Your Point Across to Busy Leaders
If you've ever worked closely with a CEO, you might have heard of something called "CEO patience." It's that incredibly short fuse many CEOs have...
Change Management is Changing
Change management continues to perplex leaders despite years and years of frameworks and models being thrown at it. It’s time for an upgrade. ...
Introducing MEI – The Clapback to DEI
In the latest corporate showdown, a new hiring philosophy known as MEI—Merit, Excellence, and Intelligence—is taking center stage. Backed by...
A Culture for All Generations
Disrupting the way we think about generations to attract, engage, and retain all employees
There’s a real benefit in dismantling the perceptions behind Gen Z or X, or whatever the next trendy label is! Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective on how multi-generational organizations can strip away stereotypes and and biases that hinder performance and prevent progress toward a common purpose.
