AI as a Cost Cutter vs. a Growth Engine
AI as a Cost Cutter vs. a Growth Engine AI is exposing a leadership problem. Too many companies are only talking about AI as a way to cut costs. But what about growth? This week in This Week in Culture, I wrote about my conversation with Nicole Mangarella, Head of Global Technology and Innovation at SPS on CEO Daily Brief and how companies are actually using agentic AI to remove operational friction and free people up for higher-value work. I’ll be speaking more about this in June at the SPS Connected Workplace Experience alongside leaders focused on the future of workplace innovation and business performance. #SPSNYC26 #SPSConnectedWorkplace #WorkplaceExperience Event Page and...
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The Leadership Cost of ‘Needing to Know’
The Leadership Cost of ‘Needing to Know’ Last week we explored how uncertainty shifts leadership behavior. There is another response that often...
Leaders…Press Pause
Leaders...Press Pause This week, I have been reading Miracles of Love by Ram Dass while on vacation, and one idea keeps returning. He writes about...
The Death of the Culture Committee
The Death of the Culture Committee Culture committees came from a sincere place. They gave people a voice. They helped leaders show that listening...
When AI Fails, Accountability Still Belongs to Us
When AI Fails, Accountability Still Belongs to Us The new AI Safety Report from RAIDS AI Limited, shared with me by Nikolas Kairinos, analyzed more...
The Accountability Dilemma of Global Outages
The Accountability Dilemma of Global Outages When major outages such as those from CrowdStrike or Amazon Web Services occur, companies often respond...
Make HR Great… Not Again, But For The First Time
Make HR Great… Not Again, But For The First Time HR needs saving. The CHRO is struggling today the same way the CIO once did. For years, CIOs were...
“At Their Most Vulnerable”
"At Their Most Vulnerable" This week I’m speaking to hundreds of healthcare leaders about one of their toughest challenges: the rise of workplace...
False Haste: When Waiting Becomes Wisdom
False Haste: When Waiting Becomes Wisdom This week I wrote about a lesson that connects my Master of Divinity studies with corporate culture: the...
Once Again, Story Trumps Data
Once Again, Story Trumps Data. More than 800,000 people have been laid off this year with little public outcry. Yet when Jimmy Kimmel was suspended,...
AI Isn’t the Villain. Fear Is.
AI Isn’t the Villain. Fear Is. Micha Kaufman’s announcement at Fiverr is being torn apart online, but let’s be clear about what’s really happening....
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