That’s Not What I Meant

That’s Not What I Meant This week’s This Week in Culture is about one of the toughest lessons in leadership: you are not judged by your intention, you are judged by the outcome. A well-meaning comment, a lighthearted joke, or even an act meant to inspire can create the opposite effect if it leaves people feeling dismissed or undervalued. And once a negative belief takes hold, it grows roots and colors how people interpret everything else you do. I break down the four types of experiences leaders create—from clear and powerful to misunderstood and damaging—and show why most moments fall into the “ambiguous” or “harmful” category. The key is not just creating experiences but helping people...

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A Culture for All Generations

Disrupting the way we think about generations to attract, engage, and retain all employees

There’s a real benefit in dismantling the perceptions behind Gen Z or X, or whatever the next trendy label is! Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective on how multi-generational organizations can strip away stereotypes and and biases that hinder performance and prevent progress toward a common purpose.

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