The Accountability Dilemma of Global Outages
The Accountability Dilemma of Global Outages When major outages such as those from CrowdStrike or Amazon Web Services occur, companies often respond by assigning blame instead of taking ownership. These moments reveal how interconnected systems can create dependency, leading people to focus on what lies outside their control rather than what actions they can take next. Culture Partners’ Steps to Accountability (See It, Own It, Solve It, Do It) provides a path for shifting from blame to action. Leaders who practice accountability acknowledge what happened, take responsibility, find solutions, and follow through. This mindset connects to the message in Surrender to Lead: surrendering to...
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Have You Ever Heard of the “Coordination Tax”?
It's a buzzword that's been popping up more and more, especially for those of us navigating the hybrid work maze. Originally used to describe the...
Your Organizational Success Can Learn From Tough Love
Sometimes tough love is what you need to break free from mediocrity. Just ask Howard Schultz, the former CEO of Starbucks, who got a face-full of it...
I Don’t Want Loyal Employees On My Team
Loyalty at work no longer pays - and it's employers are who to blame Old-school loyalty at work is dead and I say good riddance. I don’t want loyal...
The Peak of Innovation and Yet We’re Moving Backwards: Lessons In Change Management
Meta’s new AI council is composed entirely of white men I have terrible news, world. The most innovative minds in the most innovative field about...
“Nothing demotivates A players like tolerating C and D ones” -An A+ player
I ran into a friend of mine at a conference a couple of months ago and we grabbed dinner to catch up. This colleague was always one of the highest...
Your Company’s Culture Can Benefit From Just One Word
From The Wall Street Journal this week, "The New Most Dreaded Word at Work: ‘Hey’" dives into how simple, context-free messages like "hey" are...
AI: Big Tech Is Your Future Auto Maker, Healthcare Provider, and Oil & Gas Supplier
How Traditional Enterprises Risk Becoming Mere Inputs to Big Tech The transformative potential of artificial intelligence (AI) in shaping the future...
How a Change Management Expert Redefines Workplace Culture and Success
A good friend of mine, Greg Satell, recently wrote an invaluable article on the often-misunderstood facets of change management. In his piece,...
Don’t Strike Out When It Comes To Accountability
Well folks, spring has officially sprung and while I’m focusing on the warmer weather and the flowers blooming, Major League Baseball is catching my...
Resenteeism is the new black
Resenteeism is the latest workplace term our media has latched onto to decode the mystery of the modern workplace. Funnily enough it was invented by...
A Culture for All Generations
Disrupting the way we think about generations to attract, engage, and retain all employees
There’s a real benefit in dismantling the perceptions behind Gen Z or X, or whatever the next trendy label is! Citing extensive academic research from her book, Unfairly Labeled, Jessica provides a refreshingly enlightening and data-driven perspective on how multi-generational organizations can strip away stereotypes and and biases that hinder performance and prevent progress toward a common purpose.
