AI as a Cost Cutter vs. a Growth Engine
AI as a Cost Cutter vs. a Growth Engine AI is exposing a leadership problem. Too many companies are only talking about AI as a way to cut costs. But what about growth? This week in This Week in Culture, I wrote about my conversation with Nicole Mangarella, Head of Global Technology and Innovation at SPS on CEO Daily Brief and how companies are actually using agentic AI to remove operational friction and free people up for higher-value work. I’ll be speaking more about this in June at the SPS Connected Workplace Experience alongside leaders focused on the future of workplace innovation and business performance. #SPSNYC26 #SPSConnectedWorkplace #WorkplaceExperience Event Page and...
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Past Issues
Et tu, Patagonia?
Change is inevitable, but resilience is a choice. Patagonia, once celebrated for seamlessly blending work, play, and purpose, now faces an identity...
My Predictions for the 2025 Workplace Trends
As 2025 approaches, the workplace is set to experience seismic shifts. From navigating political changes to embracing cutting-edge technology,...
AI-Powered Empathy: It’s like Auto-Tune for Management
As we head into the final weeks of the year, this newsletter kicks off a special series: 2025 Workplace Trends. These are the ideas shaping how...
An Accountability Mindset: The Competitive Edge That Sets You Apart
Guess what—skills and knowledge aren’t enough anymore. In a world where everyone has access to the same information and where technical expertise is...
The General Strike Call for 2028: A New Era for Labor in the U.S.?
Imagine this: It’s May 1, 2028, and across the country, industries grind to a halt. Not just one union, not just one company, but hundreds of...
I Told NBC: Forcing Your Team Back to the Office Won’t Fix Your Culture
As Amazon and Starbucks begin enforcing return-to-office policies, CEOs everywhere are asking if bringing employees back will save their company...
Started At The Bottom Now We’re Here
I’m working on a report that should be released by the end of the year on “CEO Chatter” (working title – if you have a better suggestion, send it to...
The Visibility Obsession: Why It’s Misguided and What CEOs Should Focus On Instead
Let’s talk about a common complaint I hear across companies: “You’re not visible enough.” Someone can be a top performer, hitting all their goals,...
Your business is being held hostage and it’s unacceptable
The port strike isn’t over; it’s on pause for the next few months. And the biggest sticking point which puts your business in danger has yet to be...
Today Might Be The First Day of The End Of The World
As the mother of a seven-year-old, I will remember today. Today is the day that the most powerful woman in AI, Mira Murati, left her post as CTO of...
