The Most Comfortable Lie About AI

The Most Comfortable Lie About AI The most comfortable lie about AI is that it can never replace human empathy. It’s such a safe, nothing statement and it’s not even true. People are already forming emotional connections with AI. You can debate it, but it is...

Why Are You Disturbable?

Why Are You Disturbable? Over the weekend I called my mentor to vent about someone who was frustrating me. I expected advice about the situation. Instead she gave me a question that stopped me cold. “The question isn’t why you are disturbed. The question is why you...

The AI Anxiety Gap

The AI Anxiety Gap This week’s This Week in Culture is about something I’m calling the AI Anxiety Gap. A research note from Citrini Research moved through Wall Street this week and markets reacted immediately. We built a business culture that treats speed as...

AI Is Everywhere. Adoption Is Not.

AI Is Everywhere. Adoption Is Not.  AI is everywhere right now. The conversation is loud, the investment is real, and the visibility is undeniable. But inside organizations, behavior has barely moved. That gap is the part leaders are underestimating. Gallup’s data...