No, I Will Not “Give You A Call”

I have a new workplace pet peeve. It’s when people send me a note asking me to give them a call. Call me petty, but hear me out. That is a way of passing off accountability. Now, their “talk to Jessica” item is off their to do list and I’ve just added “call that...

Change Management is Changing 

Change management continues to perplex leaders despite years and years of frameworks and models being thrown at it. It’s time for an upgrade.  First, why is change so hard? Change management is often a nightmare because it is treated as episodic in nature. The typical...