by Dr. Jessica Kriegel | Jul 22, 2026
The Experience Audit This week’s edition of This Week in Culture introduces the Experience Audit, a simple way to examine the moments that shape culture every day. Employees don’t decide leadership is trustworthy because of a mission statement. They decide...
by Dr. Jessica Kriegel | Jul 15, 2026
What Messi Understood About Leadership That Ronaldo Didn’t Long before this year’s World Cup, the opening chapter of Surrender To Lead explored Lionel Messi and Cristiano Ronaldo’s different approaches to leadership. One tried to control the outcome. The other trusted...
by Dr. Jessica Kriegel | Jul 8, 2026
Employees Aren’t As Afraid of AI as You Think Everyone seems convinced employees are terrified of AI. The data tells a more interesting story. This week’s edition of This Week in Culture looks at new SHRM research showing that while 46% of employees...
by Dr. Jessica Kriegel | Jul 1, 2026
Who Owns the Hours Your Employees Create Through Efficiency? What happens when your best employee can do a full day’s work in three hours? As AI makes exceptional performers even more efficient, leaders will have to answer a question we’ve never really had...
by Dr. Jessica Kriegel | Jun 24, 2026
ChatGPT Is My Brain’s External Hard Drive. And I Think I Like It. I have noticed that lately I feel a lot less intimidated by difficult work than I used to. For most of my career, every new project came with a hidden cognitive tax. Before I could start, there were...
by Dr. Jessica Kriegel | Jun 17, 2026
Leadership Presence Is a Myth Leadership presence may be one of the most overrated ideas in leadership. For years we’ve been taught that influence comes from commanding a room, projecting confidence, and creating followership through charisma. I taught leadership...
